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New Sales Servicing Cross Sales  
   
 New Sales :
 Outbound IVR for broadcasting government initiatives in rural areas
Advantages :
  • Low overhead with no integration required – uploads list of numbers in excel and downloads real time logs.
  • Changes IVR with the click of a mouse.
  • Dramatically lower cost and low set up time in weeks.
  • Broadcasts in local language.
  • Welcome to Broadcasting initiatives in rural areas demo.
    Mobile No
    Problem Solution Impact
    Indian railways conducted an awareness campaign using SMS in rural areas to educate people on dangers of trespassing label lines. The campaign had a very low success rate as people were not very comfortable with the English language and very few of them had handsets supporting unicode.
    Indian railways recorded messages in Hindi and other regional languages. The messages were scheduled area wise on cell phones as well as landline numbers.
    The campaign was a huge success, the number of accidents and casualties on the label went down to a great extent.
           
     
    Inbound IVR for government surveys
    Advantages :
  • Low overhead with no integration required – uploads list of numbers in excel and downloads real time logs.
  • No Setup Fee.
  • Dramatically lower cost and low set up time in weeks.
  • Broadcasts in local language.
  • Welcome to Inbound IVR for opinion Surveys demo.
    Call 011-47606714 to get demo.
    Problem Solution Impact
    MP from Mathura received a lot of complaints from the residents on bad condition of roads, power cuts, water problem and sewage overflows. However, the government officials on papers showed perfect infrastructure. MP decided to conduct a survey to investigate the living conditions and the civic life. The MP engaged us to send out SMS asking people to call back on our Inbound IVR number and participate in a survey. The survey interrogated people about the quality of water supply, electricity and roads. The questions could be answered merely by pressing key 1-5. The survey results were easily consolidated by downloading reports. They received overwhelming response from public and publicity in news media. MP could demonstrate, by districts the infrastructure problem.
           
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