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Servicing :
Inbound IVR for student information/ school results
Advantages :
  • Shows a large professional image to the parents.
  • No Setup Fee.
  • Provides support in a more efficient and organized manner.
  • Welcome to Inbound IVR for Student Information/ Results demo.
    Problem Solution Impact
    A School needed to set up an incoming IVR that could help parents track their ward’s progress. On-premise solutions required lacs of rupees upfront investment and locked in a static IVR that could not be changed. The school published our Inbound IVR phone number for retrieving students’ information. Parents called our numbers to enquire about attendance details, monthly test results, information about new courses , extra curricula and so on. Queries which could not be answered through the automated IVR were recorded and answered later. The inbound IVR gave a professional image to the school. It was a time efficient solution for the school staff as well as for the parents as most of the generic queries could be answered over the phone through the IVR.
    Outbound IVR for weather announcements
    Advantages :
  • No setup fee.
  • Low overhead with no integration required – upload list of students in excel and download real time logs.
  • Dramatically lower cost and low set up time in weeks.
  • Welcome to Emergency/ Weather alerts demo.
    Mobile No
    Problem Solution Impact
    A school was facing trouble in notifying its students and staffs about unexpected situations which could lead to the closure of school. Making manual calls to each was very expensive and time consuming. Parents often complaint of not being notified on time. The management of the school compiled the phone numbers of the parents. For any mass communication, school management used to record a sound and broadcast it to all the parents. This service was also used to inform parents about other cultural events happening in the school. The school could handle such situations even in <> time. Parents complaints were reduced drastically.
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