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New Sales Servicing Cross Sales  
   
Servicing :
Inbound IVR as tele-portal to increase the reach of the web portal
Advantages :
  • Increases reach.
  • Ease of Use.
  • Any time, any whe
Welcome to Inbound Web Portal IVR demo.
Problem Solution Impact
A well known marriage portal realized that the majority of their users are parents, who are not very comfortable with technology, specifically with internet. The marriage portal published our inbound IVR numbers to access the inbox and certain other features of the website through automated IVR. For example, parents could check the messages received. Parents overwhelmingly preferred telephone to website because of the user friendliness and “always-on” features of the telephone. Additionally, the access to website increased dramatically during the day time as well. Consequently, the web portal established itself as a tech savvy and user-friendly website among its competitors.
       
 
Database Verification
Advantages :
  • Connects to the leads when they are “HOT”.
  • Assists in local language.
  • Real-time tracking.
  • Welcome to Database Verification demo.
    select language
    Name
    Address
    Phone No
    Contact Person
    Classification
    Mobile No
    Problem Solution Impact
    A well known yellow pages company was losing its brand image because of publishing wrong telephone numbers and addresses in the yellow pages. The users were frustrated with the 60% dead numbers in the business listing. Businesses were frustrated for not receiving any leads. The yellow pages sent outbound calls to each business listing to verify the contact details like phone number, address , contact person etc. User could verify the details by pressing 1. Yellow pages identified almost 60% of the details were incorrect. It reached out to those people on mails and got the correct information.
           
    Live Chat Live Help Software for Website
     
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