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New Sales Servicing Cross Sales  
   
 New Sales :
 SMS/Web/Email marketing with callback IVR for new travel deals
Advantages :
  • Connects to the leads when they are “HOT”.
  • Plays sound ad in local language.
  • Live connects to call center if customer shows interest.
  • Real-time tracking.
  • Welcome to SMS Marketing with callback number demo.
    Problem Solution Impact
    A well renowned Travel Agent started Google ads and newspaper campaign for exquisite travel deals abroad with cell phone number of salesperson for call back. As cell phone can take only 2 calls at a time and only during day time, he missed a large number of leads.
    The Travel agent published our Inbound IVR number on his website and ads. A prerecorded IVR about the travel deal was played and customers could press 1 to connect with sales person. If salesperson missed the call, he could check log and call back.
    The travel agent noticed dramatic increase in conversion of warm leads to customers. He learned that a lot of calls came during non-office hours and nights which he could check in the log and call back during the office hours.
           
    SMS2Call for deal enquiries
    Advantages :
  • Connects to the leads when they are “HOT”.
  • Plays sound ad in local language.
  • Live connects to call center if customer shows interest.
  • Real-time tracking.
  • Welcome to SMS 2 Call for deal enquiries demo.
    Send CALL TRAVEL to 56767989 to get connect to Travel Agent.
    Problem Solution Impact
    A well renowned travel agent started Google ads and newspaper campaign for exquisite travel deals abroad with cell phone number of salesperson for call back. As cell phone can take only 2 calls at a time and only during day time, he missed a large number of leads. The travel agent published our SMS2Call short code on his website and ads. Those who showed interest by sending an SMS were immediately called back. A prerecorded IVR about the travel deal was played and customers could press 1 to connect with sales person. If salesperson missed the call, he could check log and call back. The travel agent noticed dramatic increase in conversion of warm leads to customers. He learned that a lot of calls came during non-office hours which they could check in the log and call back during the office hours.
         
    Virtual receptionist
    Advantages :
  • Dramatically lower cost and low set up time in weeks.
  • Broadcasts in local language.
  • Easy to use.
  • Real time tracking.
  • Welcome to Efficient Receptionist demo.
    Problem Solution Impact
    A travel agent used to miss many warm leads because of his limited ability to handle calls, especially during peak holiday seasons. Also, a cell phone number can take only 2 calls at a time, which exposed him as a small travel agent. Through our virtual receptionist, recorded IVR played and prompted response no. from the enquirer when the enquirer entered the desired number such as 1 and transferred the call to a particular department, e.g. customer care. The travel agent noticed dramatic increase in conversion of warm leads to customers. Most of the queries could be handled through the automated IVR which projected an image of a professional travel agency.
           
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